Services and Scope
VPN61 provides network acceleration subscriptions for cross-border access, with 120+ countries / 220+ routes, and support for Windows / macOS / iOS / Android / Linux. Routes carry network requests; they do not include third-party website accounts, content licenses or eligibility for paid services.
Available regions and connection methods are those shown in the user panel. Third-party services may determine access eligibility under their own rules. Choosing a route in a particular region does not grant permission to use that service or guarantee ongoing access to specific content.
Account and Subscription Rules
No email address is required to create an account; a username and password are all you need. Keep your account credentials and subscription details secure. Do not publish subscription addresses, resell the service, rent out your account, or share your account or subscription with others. If your credentials are exposed, change your password promptly and submit a support ticket through the user panel.
There is no limit on the number of devices connected at the same time, for the account holder's use on their own devices. This does not permit account sharing among multiple people or commercial distribution. Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages remain valid until used and do not expire. See the plans and pricing page for prices and data allowances, and check the billing method before confirming your order.
Requirements for Lawful Use
Users must comply with the laws and regulations of their location and of the regions relevant to their use of the service, as well as the rules of platforms they access. The service must not be used for unlawful purposes, including cyberattacks, fraud, distributing malicious software, infringing others' privacy or intellectual property, or accessing another person's systems without authorization.
Do not use an account to disrupt route operations, interfere with other users' connections or abuse service resources with automated requests. Users are responsible for confirming that their activities and the content they access are lawful. Network connectivity does not constitute approval or authorization of those activities.
Availability and Scope of Liability
Connection performance depends on factors such as the local network, carrier routing, device configuration, destination service and route maintenance. VPN61 does not guarantee connectivity at all times or in all locations, nor does it guarantee a specific speed, fixed exit location or uninterrupted availability of third-party services. If an issue occurs, try another route and check your client settings before submitting a support ticket through the user panel.
VPN61 does not keep logs; see the Privacy Policy for details on information handling. Users remain responsible for protecting their devices and third-party accounts and keeping backups of important information. To the extent permitted by applicable law, the service is not liable for losses directly caused by changes to third-party platform rules, user configuration errors or force majeure. This section does not limit liability that cannot legally be excluded.
Refund Requests and Processing
You may request a full refund for any reason within 30 days of your first payment. Submit your request through the support ticket portal in the user panel. Include the relevant order and your refund request so the transaction can be verified. If more order details are needed, we will contact you through the ticket. Do not include your password or full subscription address in a ticket.
Supported payment methods are Alipay / WeChat Pay / USDT. Refund arrival times depend on payment channel processing; these terms do not promise a fixed processing time. Once a refund is confirmed, the service benefits provided by the corresponding order end. Statutory consumer rights are not reduced by these terms.
Account Termination and Changes to These Terms
In cases of unlawful use, resale or sharing, attacks on the service, or other material violations of these terms, VPN61 may restrict connections, suspend or terminate an account as appropriate. Users who disagree with an action may explain their situation in a support ticket. Account actions do not automatically rule out requests that qualify under the refund policy, nor do they affect rights provided by law.
Changes to these terms will be published on this page, and the last-updated month at the top of the page will be revised. Important changes to subscription benefits will be explained in an announcement in the user panel. Changes will not retroactively reduce refund rights for orders already placed. Check the latest terms before using the service. If you have questions about a change, confirm the details through a support ticket before deciding whether to continue using the service.